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Best Western Citadelle | Hotel in Besancon

| 8.6 (660 Reviews) |  1 Bathroom
Besancon Old Town Hotel | Best Western Citadelle

Hotel in Besancon Old Town, Besancon

Eco-certified hotel with a 24-hour business center and a 24-hour front desk
A 24-hour business center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and express check-out.
Best Western Citadelle offers 41 accommodations with espresso makers and safes. Beds feature premium bedding. 76-cm flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

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13 Rue General Lecourbe, Besancon, 25000, France

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Private bathroom
  • Free toiletries
  • Towels
Bedroom
  • Premium bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Heating
  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)
  • Office
  • Soundproofing
  • Phone
  • Free newspapers
  • Recycling
  • Desk chair
  • Desk
  • Safe
  • Connecting rooms available
  • LED light bulbs
Breakfast
  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 16 for adults and EUR 8 for children
  • Room service available
  • Coffee/tea in common area(s)
  • Free bottled water
  • Espresso maker
Parking
  • Electric car charging station on site
  • Secured self parking on site (EUR 15 per day)
  • Onsite parking available only on request
  • Limited onsite parking
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible lounge
  • Elevator door width (inches): 100
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk height (inches): 27
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • Wheelchair-accessible path of travel
  • Elevator
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
Activities
  • Casino
  • Golfing
  • Bike storage
  • Bicycle tour information
  • Bike parking
Entertainment
  • 76-cm flat-screen TV
  • Cable/satellite channels
  • Premium channels
General
  • 24-hour business center
  • Coworking space
  • Reception hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Water dispenser
  • French
  • German
  • Spanish
  • English
  • Portuguese
  • Comprehensive recycling policy
  • Comprehensive food waste policy
  • Double-glazed windows
  • Water dispenser
  • Smoke-free property
Guest Services
  • Soundproofed rooms
  • 24-hour front desk
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for eur 10.0 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 16 for adults and eur 8 for children secured self parking fee: eur 15 per day late check-out is available for a fee (subject to availability) crib (infant bed) fee: eur 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a smoke detector special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Charles
Jun 25, 2025 03:34:47 PM
Review Score:   4
Summary: Stayed for two nights, parking was a plus at 15 euro a night, Hotel position was perfect. Breakfast was good The major down side was our room, it was small and so dark and dingy, lighting was dull, we couldn’t open the curtain because we were at street level and the public road and footpath were directly outside. Bathroom was made small, dominated by extra large shower cubicle which left no room for anything else I can only assess my opinion on my room Staff friendly
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Room Arrangement

Room Info Facilities
Superior Room, 1 King Bed, Non Smoking (Twin bed on request)
Room Size: m2
1 King Bed
Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 178, Courtyard view, Wheelchair accessible, Cribs/infant beds (surcharge), Doorway wheelchair width (inches) - 70, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Classic Room, 1 Queen Bed, Non Smoking
Room Size: 140 square feet m2
1 Queen Bed
Classic Room, 1 Queen Bed, Non Smoking

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, No cribs (infant beds), Square feet - 140, Courtyard view, Square meters - 13, Ping - 3.93, Bed count minimum 1, Bed count maximum 1
Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)
Room Size: 183 square feet m2
1 King Bed
Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

General

Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 176, Ping - 5, Low-height counters/sink, Square meters - 17, Wheelchair accessible, Cribs/infant beds (surcharge), Lowered locks/deadbolt, Square feet - 183, Doorway wheelchair width (inches) - 69, Roll-in shower width (centimeters) - 117, Courtyard view, Low counters/sink height (inches) - 34, Roll-in shower width (inches) - 46, Low counters/sink height (centimeters) - 86, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room, 1 Double Bed, Non Smoking (Simple)
Room Size: 107 square feet m2
1 Double Bed
Standard Room, 1 Double Bed, Non Smoking (Simple)

General

Square meters - 10, Square feet - 107, Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Ping - 3.01, No cribs (infant beds), Courtyard view, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Best Western Citadelle pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Best Western Citadelle have a swimming pool?

No, this Best Western Citadelle does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Best Western Citadelle?

Best-rates for the Best Western Citadelle starts from $99 per night with includes TV, Wellness Facilities, Fireplace/Heating, Laundry, Parking, Kitchen, Toiletries, Air Conditioner, Accessibility, Security/Safety, Business Services, Sports/Activities, Breakfast, Internet, Wheelchair Accessible, Bedding/Linens, Child Friendly, Guest Services, Entertainment with all other facilities. Cabinns™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Best Western Citadelle a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Best Western Citadelle wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Best Western Citadelle is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Best Western Citadelle?

Based on the information reported by the owner or manager, the Best Western Citadelle indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Best Western Citadelle?

Based on the information reported by the owner or manager, details for the cancellation policy for the Best Western Citadelle are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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