Best Western Nairobi Upper Hill | Hotel in Nairobi

| 8.7 (497 Reviews) |  4 Bathrooms  11 Guests
Nairobi Hotel | Best Western Nairobi Upper Hill

Hotel in Nairobi

Featuring free WiFi, an outdoor pool, a fitness center and a garden, Best Western Nairobi Upper Hill is set in Nairobi’s Upperhill district, within a 5-minute walk of Upperhill Medical Center. All guest rooms at the accommodations have a seating area while some have a garden view. All units are fitted witha desk, a flat screen TV with satellite channels, telephone and electric kettle. All rooms in the property have a private bathroom that come with free toiletries and a shower. Best Western Nairobi Upper Hill features an onsite restaurant that serves a variety of European dishes. Guests can also enjoy a continental or full English/Irish breakfast. The property also has a 24-hour front desk and secured parking for its guests also a sun terrace. The nearest airport Jomo Kenyatta International Airport is within 26 minutes of the property. The accommodations offers airport shuttle services.

Best Western Nairobi Upper Hill is located in Nairobi.

This 84 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Guest Services, Laundry, and several others. This is a 3 star rated property and has over 497 reviews with the average score of 8.7 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 84 Bedrooms Hotel if you want to learn more about this Cabinns.com place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Best Western Nairobi Upper Hill in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western Nairobi Upper Hill”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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2nd Ngong Avenue, Nairobi, Kenya

Amenities

Parking
Designated Smoking Area
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Restaurant
Parking
  • Parking on site
  • Private Parking
  • Accessible parking
  • Free parking
  • Parking
Activities
  • Fitness
  • Fitness center
General
  • Family rooms
  • Elevator
  • Designated smoking area
  • Wifi in all areas
  • Safe
  • Smoke-free property
  • Non-smoking rooms
Guest Services
  • Baggage storage
  • Business center
  • Airport shuttle (additional charge)
  • Meeting/Banquet facilities
  • Currency exchange
  • Daily housekeeping
  • Ironing service
  • Express check-in/out
  • Room service
  • Fax/Photocopying
  • Airport shuttle
  • Babysitting/Child services
  • 24-hour front desk
  • Dry cleaning
  • Laundry
  • Suit press
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Garden
Security/Safety
  • Key card access
  • Key access
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • CCTV outside property
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
The swimming pool is located at fairview hotel within 1 minutes’ walk from town lodge upperhill accessible through an interconnecting gate.

Reviews

Value for money:
8.52
Location:
8.69
Staff:
9.44
Facilities:
8.48
Comfort:
8.78
Cleanliness:
9.06
Dr. Dennis
Oct 26, 2025 07:00:00 AM
Review Score:   8
Germany
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 21 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Toilet paper, Bidet, Shampoo, Conditioner, Towels, Private bathroom, Free toiletries, Hairdryer

General

Key access, Key card access, Fan, Trash cans, Private entrance, Laptop safe, Carpeted, Hardwood or parquet floors, Iron, Safe, Ironing facilities

Media & Technology

TV, Satellite channels, Flat-screen TV, Cable channels, Telephone

Living Area

Desk, Sofa

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Free gym access
Cozy Single Room
Room Type: Single
Room Size: 19 m2
1 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Toilet paper, Shampoo, Conditioner, Towels, Private bathroom, Free toiletries, Hairdryer

General

Key access, Key card access, Fan, Trash cans, Private entrance, Laptop safe, Hardwood or parquet floors, Iron, Safe, Ironing facilities

Media & Technology

TV, Satellite channels, Flat-screen TV, Cable channels, Telephone

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Accessible by elevator, Upper floors accessible by elevator, Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Free gym access
Standard Twin Room
Room Type: Twin
Room Size: 23 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Body soap, Toilet, Shower, Toilet paper, Shampoo, Conditioner, Towels, Private bathroom, Free toiletries, Hairdryer

General

Key access, Key card access, Fan, Trash cans, Private entrance, Laptop safe, Hardwood or parquet floors, Iron, Safe, Ironing facilities

Media & Technology

TV, Satellite channels, Flat-screen TV, Cable channels, Telephone

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room Amenities

Socket near the bed, Non-feather pillow

Exclusive services

Free gym access
Superior King Room
Room Type: Double
Room Size: 19 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Safe, Fan, Trash cans

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

Bathroom

Toilet paper

Room Amenities

Socket near the bed
Family Room with King Bed and Bunk Bed - Connecting Room
Room Type: Family
Room Size: 23 m2
1 King bed(s) Bed
1 Bunk bed Bed

Food & Drink

Tea/Coffee maker

General

Fan, Trash cans, Carpeted, Safe, Interconnecting room(s) available

Living Area

Desk

Services

Wake-up service

Bedroom

Wardrobe or closet

Bathroom

Toilet paper

Room Amenities

Socket near the bed

FAQ's

Is this Nairobi hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Nairobi hotel?

Check-in time for Nairobi hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Nairobi hotel have a swimming pool?

No, this Nairobi hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Nairobi hotel?

Best-rates for the Nairobi hotel starts from $145 per night with includes Balcony/Terrace, Accessibility, Security/Safety, Business Services, Internet, Parking, Designated Smoking Area, Transportation/Shuttle, Restaurant, View, Guest Services, Laundry, Wellness Facilities, Breakfast, Child Friendly with all other facilities. Cabinns™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Nairobi hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Nairobi hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Nairobi hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Nairobi hotel?

Based on the information reported by the owner or manager, the Nairobi hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Nairobi hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Nairobi hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $145
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