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Crowne Plaza Albany - The Desmond Hotel by IHG | Hotel in Albany

| 9.2 (1015 Reviews) |  1 Bathroom
Newtonville Hotel | Crowne Plaza Albany - The Desmond Hotel by IHG

Hotel in Newtonville, Albany

Hotel with free parking, near Colonie Center Mall
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
Crowne Plaza Albany - The Desmond Hotel by IHG offers 322 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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660 Albany Shaker Rd, Albany, 12211, United States

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathtub or shower
  • Hair dryer
  • Towels
  • Free toiletries
  • Toilet paper
  • Shampoo
  • Soap
Bedroom
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Desk
  • Desk chair
  • Water-efficient toilets only
  • LED light bulbs
  • Laptop-friendly workspace
  • Water-efficient showers only
  • Safe
  • Iron/ironing board
  • Phone
  • Connecting rooms available
Breakfast
  • 1 restaurant
  • Coffee/tea in common area(s)
  • Cooked-to-order breakfast available for a fee 7:00 AM–11:30 AM on weekdays and 7:00 AM–noon on weekends: USD 8-13 for adults and USD 5-12 for children
  • 1 bar
  • Mini-fridge
  • Coffee/tea maker
Parking
  • Electric car charging station on site
  • Airport shuttle on request
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Onsite parking available only on request
  • Uncovered extended parking on site (USD 15 per day)
  • Free 24-hour roundtrip airport shuttle
Accessibility
  • Elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • 12 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Elevator door width (inches): 35
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroom
  • Stairway handrail height (inches): 32
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Assistive listening devices available
  • Wheelchair-accessible path of travel
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk height (inches): 36
  • Braille signage
Activities
  • Golfing
  • 24-hour fitness center
  • Bicycle rentals
  • Indoor pool
Entertainment
  • 32-inch LCD TV
  • Digital channels
  • Premium channels
General
  • Meeting rooms - 14
  • Conference center (23433 square feet of space)
  • 24-hour business center
  • Computer station
  • Elevator
  • ATM/banking services
  • Vending machine
  • Ballroom
  • Banquet hall
  • Water dispenser
  • Spanish
  • French
  • English
  • Comprehensive recycling policy
  • Renovated entire property - January 2021
  • Vegetarian dining options
  • Smoke-free property
  • Fireplace in lobby
  • At least 80% lighting from LEDs
  • Water dispenser
Guest Services
  • Mini-fridge
  • Indoor pool
  • Laundry facilities
  • Free cribs/infant beds
  • Free area shuttle
  • Rollaway/extra beds (surcharge)
  • Wedding services
  • Laundry facilities
  • Change of towels (on request)
  • Luggage storage
  • Dry cleaning service
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Porter/bellhop
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Outdoors
  • Garden

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 8 to 13 for adults, and usd 5 to 12 for children uncovered extended parking fee: usd 15 per day pet deposit: usd 100 per stay pet fee: usd 75 per accommodation, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 95 lbs per pet) pets allowed for an extra charge of usd 75 per accommodation, per stay, plus a deposit of usd 100 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

April
Aug 24, 2025 05:28:58 AM
Review Score:   10
Summary: I’m a stand up comedian and I had a show in Cohoes, so I needed a nice play to stay the night with my boyfriend. We were very pleased with our stay. It’s a beautiful hotel, the staff are extremely friendly & the place is very clean. I would definitely stay here again.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shared accommodation, Pets not allowed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Microwave (on request), Number of bathrooms - 1
Standard Room
Room Size: m2
1 Twin Bed
2 Queen Beds
Standard Room

General

Pet-friendly room, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shared accommodation, Bed count minimum 1, Extra bed count 1, Microwave (on request), Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

General

Number of bedrooms - 0, Doorbell/telephone notification, Wheelchair-width doorways, Accessible vanity height (inches) - 34, Accessible vanity height (centimeters) - 86, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Low bed height (inches) - 27, Roll-in shower width (centimeters) - 145, Doorway wheelchair width (inches) - 32, Shower grab bar height (inches) - 35, Low-height bed, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Low bed height (centimeters) - 69, Toilet grab bar height (inches) - 35, Low counters/sink height (inches) - 34, Low counters/sink height (centimeters) - 86, Bed count minimum 2, Number of living rooms 0, Grab bar - in shower, Visual fire alarm, Low-height counters/sink, Raised toilet seat, Shower grab bar height (centimeters) - 89, Pets not allowed, Hand-held showerhead, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Wheelchair accessible, Toilet grab bar height (centimeters) - 89, Number of bathrooms - 1, Doorway wheelchair width (centimeters) - 81, Portable shower seat, Private bathroom, Roll-in shower width (inches) - 57, Roll-in shower, Microwave (on request), Bed count maximum 2
Suite, 1 King Bed
Room Size: m2
1 King Bed
Suite, 1 King Bed

General

Number of living rooms 0, Dining table, Microwave, Sofa bed, Pets not allowed, Wet bar, Number of bathrooms - 2, Extra bed count 2, Separate dining area, Private bathroom, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shared accommodation, Pets not allowed, Extra bed count 1, Bed count minimum 2, Microwave (on request), Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 Queen Bed with Sofa bed
Room Size: m2
2 Queen Bed and Double Sofa Bed
Junior Suite, 1 Queen Bed with Sofa bed

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Separate sitting area, Sofa bed, Pets not allowed, Bed count minimum 2, Extra bed count 2, Microwave (on request), Number of bathrooms - 1, Bed count maximum 2
Duplex, 1 King Bed (Suite)
Room Size: m2
1 King Bed
Duplex, 1 King Bed (Suite)

General

Number of living rooms 0, Dining table, Patio, Number of bedrooms - 0, Microwave, Sofa bed, Pets not allowed, Wet bar, Number of bathrooms - 2, Extra bed count 2, Separate dining area, Private bathroom, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed with Sofa bed
Room Size: m2
2 King Bed and Double Sofa Bed
Junior Suite, 1 King Bed with Sofa bed

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Separate sitting area, Sofa bed, Pets not allowed, Bed count minimum 2, Extra bed count 2, Microwave (on request), Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)
Room Size: m2
2 Queen Beds
Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

General

Bathtub grab bar height (inches) - 35, Bathtub grab bar height (centimeters) - 89, Low bed height (centimeters) - 94, Doorbell/telephone notification, Wheelchair-width doorways, Accessible vanity height (inches) - 32, Raised toilet seat height (centimeters) - 33, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Doorway wheelchair width (inches) - 32, Low-height bed, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Toilet grab bar height (inches) - 33, Low counters/sink height (inches) - 34, Low counters/sink height (centimeters) - 86, Bed count minimum 2, Visual fire alarm, Raised toilet seat height (inches) - 13, Low-height counters/sink, Raised toilet seat, Toilet grab bar height (centimeters) - 84, Pets not allowed, Low bed height (inches) - 37, Wheelchair accessible, Number of bathrooms - 1, Accessible bathtub, Doorway wheelchair width (centimeters) - 81, Accessible vanity height (centimeters) - 81, Private bathroom, Bed count maximum 2
Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

General

Bathtub grab bar height (inches) - 35, Bathtub grab bar height (centimeters) - 89, Doorbell/telephone notification, Wheelchair-width doorways, Accessible vanity height (inches) - 34, Accessible vanity height (centimeters) - 86, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Doorway wheelchair width (inches) - 32, Low-height bed, Wheelchair-accessible bathroom vanity, Toilet grab bar height (inches) - 34, Telephone accessibility kit, Low counters/sink height (inches) - 34, Low counters/sink height (centimeters) - 86, Bed count minimum 1, Visual fire alarm, Low-height counters/sink, Raised toilet seat, Low bed height (centimeters) - 86, Pets not allowed, Toilet grab bar height (centimeters) - 86, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Low bed height (inches) - 34, Wheelchair accessible, Number of bathrooms - 1, Accessible bathtub, Doorway wheelchair width (centimeters) - 81, Private bathroom, Bed count maximum 1
Junior Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)
Room Size: m2
1 King Bed
Junior Suite, 1 King Bed, Accessible Bathtub (Mobility Accessible)

General

Bathtub grab bar height (inches) - 35, Bathtub grab bar height (centimeters) - 89, Doorbell/telephone notification, Wheelchair-width doorways, Accessible vanity height (inches) - 34, Accessible vanity height (centimeters) - 86, Grab bar - in bathtub, Grab bar - near toilet, Low bed height (inches) - 25, Extra bed count 1, Lowered locks/deadbolt, Doorway wheelchair width (inches) - 32, Low-height bed, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Toilet grab bar height (inches) - 35, Low counters/sink height (inches) - 34, Low counters/sink height (centimeters) - 86, Bed count minimum 1, Visual fire alarm, Low-height counters/sink, Raised toilet seat, Low bed height (centimeters) - 64, Raised toilet seat height (inches) - 17, Pets not allowed, Wheelchair accessible, Toilet grab bar height (centimeters) - 89, Raised toilet seat height (centimeters) - 43, Number of bathrooms - 1, Accessible bathtub, Doorway wheelchair width (centimeters) - 81, Private bathroom, Separate sitting area, Bed count maximum 1
Standard Room, 1 King Bed (Top Floor)
Room Size: m2
1 King Bed
Standard Room, 1 King Bed (Top Floor)

General

Private bathroom, Pets not allowed, Courtyard view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility Accessible)
Room Size: m2
1 Queen Bed
Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility Accessible)

General

Bathtub grab bar height (inches) - 35, Bathtub grab bar height (centimeters) - 89, Doorbell/telephone notification, Wheelchair-width doorways, Accessible vanity height (inches) - 34, Accessible vanity height (centimeters) - 86, Grab bar - in bathtub, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Low bed height (inches) - 27, Doorway wheelchair width (inches) - 32, Low-height bed, Wheelchair-accessible bathroom vanity, Telephone accessibility kit, Low bed height (centimeters) - 69, Toilet grab bar height (inches) - 35, Low counters/sink height (inches) - 34, Low counters/sink height (centimeters) - 86, Bed count minimum 1, Visual fire alarm, Low-height counters/sink, Raised toilet seat, Raised toilet seat height (inches) - 16, Pets not allowed, Raised toilet seat height (centimeters) - 41, Wheelchair accessible, Toilet grab bar height (centimeters) - 89, Number of bathrooms - 1, Accessible bathtub, Doorway wheelchair width (centimeters) - 81, Private bathroom, Bed count maximum 1

FAQ's

Is this Newtonville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Newtonville hotel have a swimming pool?

Yes, this Newtonville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Newtonville hotel?

Best-rates for the Newtonville hotel starts from $136 per night with includes Transportation/Shuttle, Bar, Guest Services, Air Conditioner, TV, Security/Safety, Toiletries, Breakfast, Parking, Pool, Balcony/Terrace, Accessibility, Bedding/Linens, Fireplace/Heating, Restaurant, Internet, Wheelchair Accessible, Business Services, Wellness Facilities, Child Friendly, Kitchen, Laundry with all other facilities. Cabinns™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Newtonville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Newtonville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Newtonville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Newtonville hotel?

Based on the information reported by the owner or manager, the Newtonville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Newtonville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Newtonville hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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