Four Points by Sheraton Surabaya, Pakuwon Indah | Hotel in Surabaya

| 9.2 (593 Reviews) |  7 Bathrooms  16 Guests
Surabaya Hotel | Four Points by Sheraton Surabaya, Pakuwon Indah

Hotel in Surabaya

Located in Surabaya, 6.7 miles from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a restaurant. This 4-star hotel offers a business center and a concierge service. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Guest rooms include a closet. A buffet, à la carte or Full English/Irish breakfast is served at the property. Sharp Bamboo Monument is 7 miles from Four Points by Sheraton Surabaya, Pakuwon Indah, while Submarine Monument is 7.1 miles away. Juanda International Airport is 13 miles from the property.

Four Points by Sheraton Surabaya, Pakuwon Indah is located in Surabaya.

This 276 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Transportation/Shuttle, Sports/Activities, and several others. This is a 4 star rated property and has over 593 reviews with the average score of 9.2 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 276 Bedrooms Hotel if you want to learn more about this Cabinns.com place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Four Points by Sheraton Surabaya, Pakuwon Indah”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Restaurant
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Fruit
  • Bar
Parking
  • Free parking
  • Private Parking
  • Parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
Activities
  • Happy hour
  • Fitness
  • Golf course (within 2 miles)
  • Themed dinners
  • Live music/Performance
  • Nightclub/DJ
  • Tennis court
  • Fitness center
General
  • Family rooms
  • Facilities for disabled guests
  • Hypoallergenic room available
  • Heating
  • Air conditioning
  • Elevator
  • Designated smoking area
  • Safe
  • Wifi in all areas
Guest Services
  • Airport shuttle (additional charge)
  • Ironing service
  • Express check-in/out
  • Baggage storage
  • Fax/Photocopying
  • Laundry
  • Packed lunches
  • Suit press
  • Business center
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Dry cleaning
  • Airport shuttle
  • Concierge
  • Room service
  • Valet parking
  • 24-hour front desk
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • BBQ facilities
Security/Safety
  • Security alarm
  • 24-hour security
  • Key card access
  • Fire extinguishers
  • Key access
  • Smoke alarms
  • CCTV outside property
  • CCTV in common areas
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Face masks for guests available
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Shallow end
  • Swimming pool
  • Kids' pool
  • Pool with view
  • Pool bar
  • Swimming pool toys
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
9.1
Location:
9.55
Staff:
9.75
Facilities:
9.45
Comfort:
9.56
Cleanliness:
9.49
Chi Fai
Aug 5, 2025 07:00:00 AM
Review Score:   10
Hong Kong
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Live music during breakfast in weekends
Negative: Price a bit too high, not affordable for long trip
Summary: Wonderful
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Guest room, 1 King
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Deluxe Guest room, 1 King

Bathroom

Shower, Free toiletries, Body soap, Towels, Shower cap, Conditioner, Toilet, Bidet, Toothbrush, Private bathroom, Slippers, Hairdryer, Shampoo, Toilet paper, Walk-in shower

General

Ironing facilities, Key card access, Trash cans, Air conditioning, Iron, Carpeted, Interconnecting room(s) available, Key access, Safe, Smoke Alarm, Suit press, Fire extinguisher

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View, City view

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Kitchen

Electric kettle, Dryer

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Adapted bath, Entire unit wheelchair accessible

Room Amenities

Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium Deluxe, Guest room, 1 King
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
Premium Deluxe, Guest room, 1 King

Bathroom

Shower, Free toiletries, Body soap, Towels, Shower cap, Conditioner, Toilet, Bidet, Toothbrush, Private bathroom, Slippers, Hairdryer, Shampoo, Toilet paper, Walk-in shower

General

Ironing facilities, Key card access, Trash cans, Air conditioning, Iron, Carpeted, Interconnecting room(s) available, Key access, Safe, Smoke Alarm, Suit press, Fire extinguisher

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View, City view

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Kitchen

Electric kettle, Dryer

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Adapted bath, Entire unit wheelchair accessible

Room Amenities

Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium Deluxe, Guest room, 2 Single Beds
Room Type: Double
Room Size: 31 m2
2 Twin bed(s) Bed
Premium Deluxe, Guest room, 2 Single Beds

Bathroom

Shower, Free toiletries, Body soap, Towels, Shower cap, Conditioner, Toilet, Bidet, Toothbrush, Private bathroom, Slippers, Hairdryer, Shampoo, Toilet paper, Walk-in shower

General

Ironing facilities, Key card access, Trash cans, Air conditioning, Iron, Carpeted, Interconnecting room(s) available, Key access, Safe, Smoke Alarm, Suit press, Fire extinguisher

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View, City view

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Kitchen

Electric kettle, Dryer

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Adapted bath, Entire unit wheelchair accessible

Room Amenities

Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Junior Suite, 1 King
Room Type: Suite
Room Size: 38 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Junior Suite, 1 King

Bathroom

Shower, Free toiletries, Body soap, Towels, Shower cap, Conditioner, Toilet, Bidet, Toothbrush, Bathtub, Shampoo, Bathtub or shower, Private bathroom, Slippers, Hairdryer, Bathrobe, Toilet paper, Walk-in shower

General

Ironing facilities, Key card access, Trash cans, Air conditioning, Iron, Carpeted, Interconnecting room(s) available, Key access, Safe, Smoke Alarm, Suit press, Fire extinguisher

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs

View

View, City view

Kitchen

Electric kettle, Dryer

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Adapted bath, Entire unit wheelchair accessible

Room Amenities

Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Deluxe Guest Room with 2 Single Beds
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
Deluxe Guest Room with 2 Single Beds

Bathroom

Shower, Free toiletries, Body soap, Towels, Shower cap, Conditioner, Toilet, Bidet, Toothbrush, Private bathroom, Slippers, Hairdryer, Shampoo, Toilet paper, Walk-in shower

General

Ironing facilities, Key card access, Trash cans, Air conditioning, Iron, Carpeted, Interconnecting room(s) available, Key access, Safe, Smoke Alarm, Suit press, Fire extinguisher

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View, City view

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Kitchen

Electric kettle, Dryer

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Adapted bath, Entire unit wheelchair accessible

Room Amenities

Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium King Suite
Room Type: Suite
Room Size: 64 m2
1 Sofa bed Bed
1 King bed(s) Bed
Premium King Suite

Bathroom

Shower, Free toiletries, Body soap, Towels, Shower cap, Conditioner, Toilet, Bidet, Toothbrush, Bathtub, Shampoo, Bathtub or shower, Private bathroom, Slippers, Hairdryer, Bathrobe, Toilet paper, Walk-in shower

General

Ironing facilities, Key card access, Trash cans, Air conditioning, Iron, Carpeted, Interconnecting room(s) available, Key access, Safe, Smoke Alarm, Suit press, Fire extinguisher

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs

View

View, City view

Kitchen

Electric kettle, Dryer

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Adapted bath, Entire unit wheelchair accessible

Room Amenities

Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Family King Room
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
Family King Room

Bathroom

Shower, Free toiletries, Body soap, Towels, Shower cap, Conditioner, Toilet, Bidet, Toothbrush, Private bathroom, Slippers, Hairdryer, Shampoo, Toilet paper, Walk-in shower

General

Ironing facilities, Key card access, Trash cans, Air conditioning, Iron, Carpeted, Key access, Safe, Smoke Alarm, Fire extinguisher

Media & Technology

TV, Satellite channels, Telephone, Flat-screen TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

View, City view

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Dryer

Accessibility

Upper floors accessible by elevator, Accessible by elevator, Adapted bath, Entire unit wheelchair accessible

Room Amenities

Hypoallergenic pillow, Feather pillow, Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surabaya hotel?

Check-in time for Surabaya hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surabaya hotel have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from US $79 per night with includes Air Conditioner, Transportation/Shuttle, Sports/Activities, Entertainment, Laundry, Pool, Designated Smoking Area, Wheelchair Accessible, Wellness Facilities, Bar, Internet, Parking, Security/Safety, Business Services, Breakfast, Barbecue/Outdoor Cooking, Child Friendly, View, Accessibility, Fireplace/Heating, Restaurant, Guest Services with all other facilities. Cabinns™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surabaya hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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