Grand Hyatt Shenzhen | Hotel in Shenzhen

| 9.0 (506 Reviews) |  1 Bathroom
Luohu Hotel | Grand Hyatt Shenzhen

Hotel in Luohu, Shenzhen

Luxury hotel with 5 restaurants connected to a shopping center in Shenzhen
5 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a steam room.
Grand Hyatt Shenzhen offers 471 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually decorated. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more
 
1881 Baoan Nan Road, Shenzhen, 518000, China

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Separate bathtub and shower
  • Bathrobes
  • Hair dryer
  • Private bathroom
Bedroom
  • Bed sheets
  • Air conditioning
  • Soundproofing
  • Free newspapers
  • Laptop-friendly workspace
  • Safe
  • Phone
  • Restaurant dining guide
  • Desk
  • Iron/ironing board
  • Slippers
  • Individually decorated
Breakfast
  • 2 bars/lounges
  • 5 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Buffet breakfast available for a fee daily: CNY 218 per person
  • Free bottled water
  • Coffee/tea maker
  • Minibar
  • Electric kettle
Parking
  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
Accessibility
  • Elevator door width (inches): 40
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible doorway width (inches): 30
  • Assistive listening devices available
Activities
  • Health/beauty spa
  • Steam room
  • Outdoor pool
  • Fitness center
  • Designer stores
  • Full-service spa
  • Shopping mall
  • Yoga classes
Entertainment
  • 40-inch LED TV
  • iPod dock
  • Cable channels
General
  • Meeting rooms - 13
  • Conference space (29805 square feet)
  • Business center
  • Front-desk safe
  • Free newspapers in lobby
  • Banquet hall
  • ATM/banking services
  • Elevator
  • Chinese (Mandarin)
  • English
  • Romance packages available
  • Designated smoking areas
  • Couples dining
Guest Services
  • Soundproofed rooms
  • Laundry facilities
  • Outdoor pool
  • Luggage storage
  • Tour/ticket assistance
  • 24-hour front desk
  • Multilingual staff
  • Daily housekeeping
  • Dry cleaning service
  • Concierge services
  • Wedding services
  • Laundry facilities
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Pool sun loungers
Spa
  • Aromatherapy
  • Hydrotherapy
  • Body scrubs
  • 13 treatment rooms
  • Body wraps
  • Massages
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily
  • Body treatments
  • Ayurvedic treatments
  • Facials

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for cny 408 per day. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately cny 218 per person airport shuttle fee: cny 700 per vehicle (one-way) late check-out is available for a fee (subject to availability) rollaway bed fee: cny 408 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property requires guests to wear swimming caps while in the pool.

Reviews

Vivian
Apr 13, 2025 05:45:32 AM
Review Score:   8
Summary: Checking in was sooo bad . I arrived at Grand Hyatt at 4pm n expected an instant check in but lo n behold , there was no room avail yet. There was no explanation either. Worse they could not even confirm when the room would be ready n also refused to upgrade me to another room .. I was told to return later n without any time frame . It took me 1/2 hour of badging them to get a room at 4.45pm. Looks like Grand Hyatt overbooked their rooms n made regular room clients suffer for it.,
See All Reviews

Room Arrangement

Room Info Facilities
2 Twin Beds
Room Size: 495 square feet m2
2 Twin Beds
2 Twin Beds

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 495, Square meters - 46, Ping - 13.91, Bed count minimum 2, Bed count maximum 2
1 King Bed
Room Size: 495 square feet m2
1 King Bed
1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Doorbell/telephone notification, Square feet - 495, Ping - 14, Square meters - 46, No rollaway/extra beds, Bathroom grab bars, Roll-in shower width (centimeters) - 60, Roll-in shower width (inches) - 24, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Grand Suite
Room Size: 700 square feet m2
1 King Bed
Grand Suite

General

Square meters - 65, Square feet - 700, Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 19.67, Number of bedrooms - 0, Separate sitting area, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Premier Suite
Room Size: 1399 square feet m2
1 King Bed
Premier Suite

General

Square meters - 130, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 1399, Ping - 39, Separate sitting area, Club level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Suite
Room Size: 861 square feet m2
1 King Bed
Executive Suite

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 80, Ping - 24.2, Separate sitting area, Club level room, Square feet - 861, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite (Chairman)
Room Size: m2
3 King Bed and Twin Beds
Suite (Chairman)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count maximum 3, Bed count minimum 3
1 King Bed Deluxe
Room Size: 646 square feet m2
1 King Bed
1 King Bed Deluxe

General

Square feet - 646, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 60, Ping - 18.15, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
2 Twin Beds Club Access
Room Size: 495 square feet m2
2 Twin Beds
2 Twin Beds Club Access

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 495, Club level room, Ping - 14, Square meters - 46, Bed count minimum 2, Bed count maximum 2
Apartment, 2 Bedrooms
Room Size: m2
3 King Bed and Twin Beds
Apartment, 2 Bedrooms

General

No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Bed count minimum 3
1 King Bed View
Room Size: m2
1 King Bed
1 King Bed View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Twin Beds View
Room Size: m2
2 Twin Beds
Twin Beds View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Apartment, 1 Bedroom (with club access)
Room Size: 969 square feet m2
1 King Bed
Apartment, 1 Bedroom (with club access)

General

Number of living rooms 0, No rollaway/extra beds, Square feet - 969, Number of bedrooms - 1, Square meters - 90, Ping - 27.23, Separate sitting area, Bed count minimum 1, Bed count maximum 1
1 King Bed Club Access Deluxe
Room Size: 495 square feet m2
1 King Bed
1 King Bed Club Access Deluxe

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 495, Club level room, Ping - 14, Square meters - 46, Bed count minimum 1, Bed count maximum 1
Presidential Suite
Room Size: m2
1 King Bed
Presidential Suite

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
1 King Bed Club Access
Room Size: 495 square feet m2
1 King Bed
1 King Bed Club Access

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 495, Club level room, Ping - 14, Square meters - 46, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Grand Hyatt Shenzhen pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Hyatt Shenzhen have a swimming pool?

Yes, this Grand Hyatt Shenzhen has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Hyatt Shenzhen?

Best-rates for the Grand Hyatt Shenzhen starts from $139 per night with includes Child Friendly, Kitchen, Laundry, Pool, Spa, Business Services, Wellness Facilities, Guest Services, Breakfast, Air Conditioner, TV, Bedding/Linens, Restaurant, Parking, Wheelchair Accessible, Bar, Internet, Designated Smoking Area, Accessibility with all other facilities. Cabinnsโ„ข offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Grand Hyatt Shenzhen a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Hyatt Shenzhen wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Hyatt Shenzhen is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Hyatt Shenzhen?

Based on the information reported by the owner or manager, the Grand Hyatt Shenzhen indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Hyatt Shenzhen?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Hyatt Shenzhen are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
USD $139
You will be redirected to  
Hot Deal - It has been viewed 63 times today
Not the right fit? Check out our other properties in Luohu
|
8.0 (5 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Breakfast
7.0
Apartment
  • 699 ftยฒ Apartment
  • Air Conditioner
  • Parking
  • TV
|
New
Apartment
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility
7.3 (6 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
6.0
Apartment
  • 430 ftยฒ Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
|
New
Apartment
  • Air Conditioner
  • Pet Friendly
  • Balcony/Terrace
3.0 (14 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
|
9.0
Hotel
  • 667 ftยฒ Hotel
  • Parking
  • Wellness Facilities
  • Restaurant
|
10.0 (1 Review)
Hotel
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility
|
9.0
Hotel
  • 430 ftยฒ Hotel
  • Parking
  • Balcony/Terrace
  • Security/Safety
|
9.1 (400 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
|
8.9 (100 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Accessibility
|
8.7 (47 Reviews)
Hotel
  • Air Conditioner
  • Balcony/Terrace
  • Accessibility