Hotel El Refugio | Hotel in Chivay

| 8.5 (268 Reviews) |  5 Bathrooms  15 Guests
Chivay Hotel | Hotel El Refugio

Hotel in Chivay

Tucked away in the impressive Colca Valley, this rustic-style inn features thermal baths, one of them being covered, the others being opened, all of them, nestled in a majestic landscape with a view of the Colca river and dominants mountains. Rooms are styled with rustic walls in delicate pale olive shades, all of them having a view of the valley and the river. Each room has a small balcony or terrace where you can admire a splendid view. All rooms have modern private bathrooms. A full American breakfast is served in the Restaurant; this one features panoramic windows with views of the valley and serves local specialties. There is also a small central iron-cast fireplace. El Refugio is ideally located 1640 feet from Chivay’s bus station.

Hotel El Refugio is located in Chivay.

This 32 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Ocean View, Oceanfront, and several others. This is a 4 star rated property and has over 268 reviews with the average score of 8.5 . Coming to Chivay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 32 Bedrooms Hotel if you want to learn more about this Cabinns.com place in Chivay. These details are authentic, as they are provided by our partner, booking.com.

This Hotel El Refugio in Chivay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel El Refugio”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Putuco s/n (Carretera rural a Cabanaconde), Chivay, Areq 01, Peru

Amenities

Parking
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Snack bar
  • Fruit
Parking
  • Parking on site
  • Private Parking
  • Parking
  • Free parking
Activities
  • Pool table
  • Ping-pong
  • Game room
Entertainment
  • Board games/Puzzles
General
  • Non-smoking rooms
  • Heating
  • Safe
  • Smoke-free property
  • Family rooms
Guest Services
  • Laundry
  • Tour desk
  • Daily housekeeping
  • Packed lunches
  • Baggage storage
  • Shared lounge/TV area
  • Ironing service
  • Room service
  • Invoice provided
Outdoors
  • Terrace
  • Outdoor furniture
  • Garden
Security/Safety
  • 24-hour security
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Infant Policy
Cots are available from age 0 to 1 with price 8.0 in crib
Pet Policy
Pets are not allowed
Based on local tax laws, peruvian citizens (and foreigners staying more than 59 days in peru) must pay an additional fee of 10%. to be exempt from this 18% additional fee (iva), a copy of the immigration card and passport must be presented. please note both documents are required for fee exemption, foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in peru. this fee is not automatically calculated in the total costs for the reservation, if foreign guests share a room with peruvian guests, then the extra tax (iva) must be paid, children up to 7 years old can stay for free with their parents as long as they use existing bedding, no extra bed or breakfast included. children from 8 to 12 years old can stay with their parents using the existing beds and paying the child rate, which does not include an additional bed, if it includes breakfast. children 13 years and older are considered adults.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.19
Location:
8.98
Staff:
8.93
Facilities:
8.54
Comfort:
8.79
Cleanliness:
8.75
Micael
Jun 12, 2025 07:00:00 AM
Review Score:   8
Colombia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The property is located in a stoning river, the place it’s completely beautiful and natural, this is for sure the best fact about the hotel. The staff were nice, they helped us carry the luggage to our room which was actually far from the reception. The hotsprings are natural and mineral, coming from the mountain. The breakfast was a decent buffet with a variety of options. Great other thing is that is quit, Peru can be noisy as people wake up early, but in this hotel you can sleep until a normal time (8am instead of 5 am)
Negative: The first thing we definitely didn’t like was the beds and pillows, they were hard and not the nicest, for the price of the hotel we were expecting better, the rooms are nice and spacious, while the place was clean, it did felt a bit dusty. The hotel only provides you with a pump of soap, no conditioner or shampoo, again for a hotel of their status this is a must. Finally the hot springs are not very hot, they did warm us it was “ideal temperature” 38 degrees, but if you come from Europe or North America you usually expect hotsprings way hotter than this, I still think that there might be a natural factor in terms of the temperature of the water so I mean it’s what you get for having an actual natural hot spring.
Summary: Beautiful place to enjoy nature and hotsprings
See All Reviews

Room Arrangement

Room Info Facilities
Family Room with Balcony
Room Type: Family
Room Size: 35 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Bathroom

Shampoo, Bathrobe, Bathtub, Hairdryer, Shower cap, Conditioner, Bathtub or shower, Toilet, Toilet paper, Private bathroom, Free toiletries, Shower

Media & Technology

Telephone

Activities

Hot tub

Outdoors

Balcony, Terrace

General

Smoke Alarm, Heating, Trash cans, Fire extinguisher, Hardwood or parquet floors

View

Mountain view, View, Landmark view, River view

Services

Wake-up service

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Feather pillow
Double Room with Two Double Beds
Room Type: Twin
Room Size: 25 m2
2 Full bed(s) Bed

Bathroom

Shampoo, Bathrobe, Bathtub, Hairdryer, Conditioner, Bathtub or shower, Toilet, Toilet paper, Private bathroom, Free toiletries, Shower

Outdoors

Balcony, Terrace

General

Smoke Alarm, Heating, Trash cans, Fire extinguisher, Hardwood or parquet floors

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Mountain view, Landmark view, River view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Feather pillow
Triple Room
Room Type: Triple
Room Size: 30 m2
1 Twin bed(s) Bed
2 Full bed(s) Bed
Triple Room

Bathroom

Shampoo, Bathrobe, Bathtub, Hairdryer, Conditioner, Bathtub or shower, Toilet, Toilet paper, Private bathroom, Free toiletries, Shower

General

Smoke Alarm, Heating, Trash cans, Fire extinguisher, Hardwood or parquet floors

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Mountain view, Landmark view, River view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Feather pillow
Queen Room
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Bathroom

Shampoo, Bathrobe, Bathtub, Hairdryer, Shower cap, Conditioner, Bathtub or shower, Toilet, Toilet paper, Private bathroom, Free toiletries, Shower

Activities

Hot tub

General

Smoke Alarm, Heating, Trash cans, Fire extinguisher, Hardwood or parquet floors

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Mountain view, Landmark view, River view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Feather pillow
Large Single Room
Room Type: Single
Room Size: 25 m2
1 Twin bed(s) Bed
2 Full bed(s) Bed

Bathroom

Shampoo, Bathrobe, Bathtub, Hairdryer, Conditioner, Bathtub or shower, Toilet, Toilet paper, Private bathroom, Free toiletries, Shower

Outdoors

Balcony

General

Smoke Alarm, Heating, Trash cans, Fire extinguisher, Hardwood or parquet floors

Services

Wake-up service

Bedroom

Wardrobe or closet

View

Mountain view, Landmark view, River view

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Feather pillow

FAQ's

Is this Hotel El Refugio pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel El Refugio?

Check-in time for Hotel El Refugio starts counting from 1:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel El Refugio have a swimming pool?

No, this Hotel El Refugio does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel El Refugio?

Best-rates for the Hotel El Refugio starts from $90 per night with includes Restaurant, Bar, TV, Ocean View, Oceanfront, Security/Safety, Breakfast, Parking, Balcony/Terrace, Laundry, View, Sports/Activities, Fireplace/Heating, Guest Services, Entertainment, Child Friendly with all other facilities. Cabinns™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Hotel El Refugio a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel El Refugio wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel El Refugio has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel El Refugio?

Based on the information reported by the owner or manager, the Hotel El Refugio indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel El Refugio?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel El Refugio are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $90
You will be redirected to  
Hot Deal - It has been viewed 153 times today
Not the right fit? Check out our other properties in Chivay
|
10.0 (2 Reviews)
Apartment
  • Parking
  • Security/Safety
  • Sports/Activities
4.0 (1 Review)
Bed & Breakfast
  • Parking
  • TV
  • Balcony/Terrace
New
House
  • Security/Safety
  • Bedding/Linens
  • Wellness Facilities
9.5 (2 Reviews)
House
  • Security/Safety
  • Child Friendly
  • Internet
|
9.2 (9 Reviews)
Hotel
  • TV
  • Bedding/Linens
  • Wellness Facilities
New
Apartment
  • Pet Friendly
  • Bedding/Linens
  • Fireplace/Heating
9.4 (8 Reviews)
Apartment
  • Security/Safety
  • Fireplace/Heating
  • Guest Services
9.1 (8 Reviews)
Apartment
  • Security/Safety
  • Fireplace/Heating
  • Guest Services
|
10.0 (1 Review)
Hotel
  • Parking
  • View
  • Balcony/Terrace
9.0 (29 Reviews)
Hotel
  • Balcony/Terrace
  • Security/Safety
  • Guest Services
9.0 (1 Review)
Hotel
  • Parking
  • Security/Safety
  • Child Friendly
|
8.0 (54 Reviews)
Hotel
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace