Mercure Hangzhou West Lake | Hotel in Hangzhou

| 8.6 (51 Reviews) |  1 Bathroom
Downtown Hangzhou Hotel | Mercure Hangzhou West Lake

Hotel in Downtown Hangzhou, Hangzhou

Central hotel with a restaurant connected to a shopping center in Hangzhou
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include 2 coffee shops/cafes, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
Mercure Hangzhou West Lake offers 292 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

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No 3 Zhonghe North Road, Hangzhou, 310006, China

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Shower
  • Hair dryer
  • Private bathroom
  • Towels
Bedroom
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Soundproofing
  • Phone
  • Desk
  • Safe
  • Slippers
Breakfast
  • 1 bar
  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 69-69 for adults and CNY 0-69 for children
  • 1 restaurant and 2 coffee shops
  • Room service available
  • Coffee/tea in common area(s)
  • Free bottled water
  • Electric kettle
Parking
  • Self parking on site (CNY 10 per day; includes in/out privileges)
  • Height restrictions apply for onsite parking
  • Limited onsite parking
Accessibility
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
Activities
  • Fitness center
Entertainment
  • LCD TV
  • Cable channels
General
  • Meeting rooms
  • Business center
  • Water dispenser
  • Elevator
  • Front-desk safe
  • English
  • Reusable cups only
  • Double-glazed windows
  • No plastic coffee stirrers
  • Biodegradable drinking straws
  • Smoke-free property
  • Biodegradable coffee stirrers
  • No plastic drinking straws
Guest Services
  • Free cribs/infant beds
  • Soundproofed rooms
  • Laundry facilities
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: noon; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately cny 69 to 69 for adults, and cny 0 to 69 for children self parking fee: cny 10 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

yasin
Jun 2, 2025 11:27:46 AM
Review Score:   6
Summary: Its a bery basic budget hotel, location and breakfast just Ok. Wished i had paid a bit.more and booked somehwere better.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Room, 1 King Bed
Room Size: m2
1 King Bed
Superior Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Superior Room, 2 Twin Beds

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 Queen Bed
Room Size: m2
1 Queen Bed
Standard Room, 1 Queen Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Privilege, Room, 1 King Bed
Room Size: m2
1 King Bed
Privilege, Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Espresso maker, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Privilege, Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Privilege, Room, 2 Twin Beds

General

Number of living rooms 0, Number of bedrooms - 0, Espresso maker, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 2 Twin Beds
Room Size: m2
2 Twin Beds
Deluxe Room, 2 Twin Beds

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Mercure Hangzhou West Lake pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Hangzhou West Lake?

Check-in time for Mercure Hangzhou West Lake starts counting from 12:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Hangzhou West Lake have a swimming pool?

No, this Mercure Hangzhou West Lake does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Hangzhou West Lake?

Best-rates for the Mercure Hangzhou West Lake starts from $91 per night with includes Parking, Wheelchair Accessible, Security/Safety, Wellness Facilities, Restaurant, Internet, Kitchen, Accessibility, Bedding/Linens, Bar, Breakfast, Child Friendly, Balcony/Terrace, Air Conditioner, Business Services, Guest Services, Laundry with all other facilities. Cabinns™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Mercure Hangzhou West Lake a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Hangzhou West Lake wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Hangzhou West Lake is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Hangzhou West Lake?

Based on the information reported by the owner or manager, the Mercure Hangzhou West Lake indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Hangzhou West Lake?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Hangzhou West Lake are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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