Pan Pacific Hanoi | Hotel in Hanoi

| 8.6 (437 Reviews) | 15 Bathrooms 47 Guests

Hotel in Truc Bach, Hanoi

Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city center, guests can visit the vibrant Old Quarter, located just 1.9 mi from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property. Pan Pacific Hanoi is 1.7 mi from Thang Long Water Puppet Theater. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets. The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked mini-bar. Private bathrooms are fitted with a bathtub or shower and provide French bathroom amenities. Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which features a panoramic view of the city, or the Song Hong Bar. Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business center.

Pan Pacific Hanoi is located in Hanoi.

This 290 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Private Pool, Business Services, and several others. This is a 5 star rated property and has over 437 reviews with the average score of 8.6 . Coming to Hanoi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 290 Bedrooms Hotel if you want to learn more about this Cabinns.com place in Hanoi. These details are authentic, as they are provided by our partner, booking.com.

This Pan Pacific Hanoi in Hanoi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pan Pacific Hanoi”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

1 Thanh Nien Road, Hanoi, 10000, Vietnam

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

Business Services

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Snack bar

Fruit

Kids' meals

Coffee house on site

Breakfast in the room

Restaurant

Wine/Champagne

Special diet meals (on request)

Kid-friendly buffet

Parking

Private Parking

Parking

Free parking

Accessible parking

Parking garage

Parking on site

Accessibility

Toilet with grab rails

Wheelchair accessible

Activities

Beauty services

Haircut

Pedicure

Manicure

Massage

Hairstyling

Locker rooms

Foot bath

Waxing services

Yoga classes

Sauna

Fitness

Hot tub/Jacuzzi

Spa facilities

Steam room

Hair treatments

Foot massage

Fitness classes

Facial treatments

Body scrub

Fitness center

Hair coloring

Spa/Wellness packages

Indoor pool

Indoor pool (year-round)

Spa lounge/Relaxation area

Personal trainer

Back massage

Full-body massage

Body treatments

Couples' massage

Happy hour

Neck massage

General

Smoke-free property

Wifi in all areas

Designated smoking area

Air conditioning

Facilities for disabled guests

Safe

Family rooms

Non-smoking rooms

Heating

Soundproof rooms

Elevator

Guest Services

Currency exchange

Ironing service

Dry cleaning

Private check-in/out

Laundry

Packed lunches

Babysitting/Child services

ATM on site

Concierge

Shared lounge/TV area

Express check-in/out

Baggage storage

24-hour front desk

Hair/Beauty salon

Meeting/Banquet facilities

Business center

Daily housekeeping

Fax/Photocopying

Grocery deliveries

Room service

Tour desk

Suit press

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Sun deck

Outdoor pool

BBQ facilities

Outdoor pool (seasonal)

Terrace

Security/Safety

Security alarm

CCTV outside property

CCTV in common areas

Key card access

24-hour security

Fire extinguishers

Smoke alarms

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

Face masks for guests available

Process in place to check health of guests

First aid kits available

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Spa

Beach chairs/Loungers

Rooftop pool

Swimming pool

Heated pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. for reservations made by a third party, you will need to complete an authorization form and present a copy of the person's id and credit card, extra beds are subject to availability upon check-in, please note that sofitel plaza hanoi has been rebranded to pan pacific hanoi since 1 october 2016.

Reviews

Value for money:

8.19

Location:

8.62

Staff:

9.08

Facilities:

8.5

Comfort:

8.91

Cleanliness:

8.83

John Charles

May 29, 2025 07:00:00 AM

Review Score: 10

United Arab Emirates

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Room was excellent and well managed by the house keeping. Ming restaurant and The summit sky bar was the best places to chill if youy want to spend quite time. The breakfast and food was excellent too

Negative: None

Summary: Excellent comfortable stay for couples and family. Good service and ammenities

See All Reviews

Room Arrangement

Room Info	Facilities
Pacific Club Room Room Type: Twin/Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Soundproof, Trash cans, Key card access, Safe, Smoke Alarm, Carpeted, Heating Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Living Area Desk View City view, River view, Landmark view, View Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dryer Accessibility Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Deluxe Double Room Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Soundproof, Trash cans, Key card access, Safe, Smoke Alarm, Carpeted, Heating Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, City view, River view, Quiet street view, Landmark view Bedroom Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dryer Accessibility Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Premier Lake View Room Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Soundproof, Trash cans, Key card access, Safe, Smoke Alarm, Carpeted, Heating Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, City view, River view, Lake view, Landmark view Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dryer Accessibility Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Studio Suite Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Soundproof, Trash cans, Key card access, Safe, Smoke Alarm, Carpeted, Heating Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Living Area Desk, Sofa, Sitting area View City view, Lake view, Landmark view, View Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dryer Accessibility Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Deluxe Twin Room Room Type: Twin Room Size: 35 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Soundproof, Trash cans, Key card access, Safe, Smoke Alarm, Carpeted, Heating Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View View, City view, River view, Quiet street view, Landmark view Bedroom Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dryer Accessibility Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
One-Bedroom Premier Serviced Suite Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Iron, Soundproof, Trash cans, Key card access, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors, Heating Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Oven, Microwave, Refrigerator, Cleaning products, Kitchenette, Kitchen, Electric kettle, Kitchenware, Washing machine, Dining table, Dryer Living Area Desk, Dining area, Sofa, Sitting area View Quiet street view, Lake view, View Bedroom Linens, Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
One-Bedroom Executive Serviced Suite Room Type: Apartment Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Soundproof, Trash cans, Key card access, Safe, Smoke Alarm, Hardwood or parquet floors, Heating Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, DVD player, Streaming service (like Netflix), TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Oven, Microwave, Refrigerator, Cleaning products, Kitchenette, Kitchen, Electric kettle, Kitchenware, Washing machine, Dining table, Dryer Living Area Desk, Dining area, Sofa, Sitting area View City view, Lake view, View Bedroom Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Two-Bedroom Premier Serviced Suite Room Type: Apartment Room Size: 90 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Iron, Soundproof, Trash cans, Key card access, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors, Heating Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Oven, Microwave, Refrigerator, Cleaning products, Kitchenette, Kitchen, Electric kettle, Kitchenware, Washing machine, Dining table, Dryer Living Area Desk, Dining area, Sofa, Sitting area View City view, Lake view, View Bedroom Linens, Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Two-Bedroom Executive Serviced Suite Room Type: Apartment Room Size: 90 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Iron, Soundproof, Trash cans, Key card access, Ironing facilities, Safe, Smoke Alarm, Hardwood or parquet floors, Heating Media & Technology Satellite channels, Flat-screen TV, Telephone, Cable channels, DVD player, Streaming service (like Netflix), TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Oven, Microwave, Refrigerator, Cleaning products, Kitchenette, Kitchen, Electric kettle, Kitchenware, Washing machine, Dining table, Dryer Living Area Desk, Dining area, Sofa, Sitting area View Lake view, View Bedroom Linens, Alarm clock, Wardrobe or closet Accessibility Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Deluxe King Room with Lake View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Trash cans, Key card access, Safe, Smoke Alarm, Carpeted, Heating Media & Technology Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View Lake view, View Bedroom Linens, Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dryer Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Deluxe Twin Room with Lake View Room Type: Twin Room Size: 35 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Trash cans, Key card access, Safe, Smoke Alarm, Carpeted, Heating Media & Technology Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View Lake view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dryer Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Premier Twin Room with Lake View Room Type: Twin Room Size: 35 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Trash cans, Key card access, Safe, Smoke Alarm, Carpeted, Heating Media & Technology Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Wake-up service, Wake-up service/Alarm clock Living Area Desk View Lake view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dryer Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Pacific Club King Room with Lake View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Trash cans, Key card access, Safe, Smoke Alarm, Carpeted, Heating Media & Technology Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Living Area Desk View Lake view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dryer Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
Studio Suite with Balcony Room Type: Suite Room Size: 50 m² 1 King bed(s) Bed	Food & Drink Minibar, Bottle of water Bathroom Hairdryer, Slippers, Toilet, Shampoo, Conditioner, Body soap, Bathrobe, Bathtub or shower, Shower cap, Private bathroom, Bathtub, Toilet paper, Towels, Shower, Free toiletries, Toothbrush General Air conditioning, Trash cans, Key card access, Safe, Smoke Alarm, Carpeted, Heating Media & Technology Flat-screen TV, Telephone, Cable channels, Streaming service (like Netflix), TV Services Executive lounge access, Wake-up service, Wake-up service/Alarm clock Outdoors Balcony Living Area Desk, Sofa, Sitting area View Lake view, View Bedroom Alarm clock, Wardrobe or closet Kitchen Electric kettle, Dryer Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Feather pillow, Clothes rack, Socket near the bed Pool and Spa Heated pool
One-Bedroom Apartment with City View Room Type: Apartment Room Size: 65 m² 1 King bed(s) Bed	Bathroom Private bathroom

FAQ's

Is this Pan Pacific Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pan Pacific Hanoi?

Check-in time for Pan Pacific Hanoi starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pan Pacific Hanoi have a swimming pool?

Yes, this Pan Pacific Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pan Pacific Hanoi?

Best-rates for the Pan Pacific Hanoi starts from $167 per night with includes Breakfast, Hot Tub, Wellness Facilities, Child Friendly, Security/Safety, Bar, TV, Spa, Business Services, Fireplace/Heating, Internet, Laundry, Wheelchair Accessible, Private Pool, Barbecue/Outdoor Cooking, Restaurant, Entertainment, Parking, Toiletries, Designated Smoking Area, View, Ocean View, Balcony/Terrace, Oceanfront, Air Conditioner, Pool, Guest Services, Accessibility with all other facilities. Cabinns™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Pan Pacific Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pan Pacific Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pan Pacific Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pan Pacific Hanoi?

Based on the information reported by the owner or manager, the Pan Pacific Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pan Pacific Hanoi?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pan Pacific Hanoi are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

USD $167

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Pan Pacific Hanoi | Hotel in Hanoi

Available rates:

Hotel in Truc Bach, Hanoi

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Pool and Spa

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Bathroom

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