Resort Hotel Alex Zermatt | Hotel in Zermatt

| 8.4 (235 Reviews) |  5 Bathrooms  11 Guests
Zermatt City Centre Hotel | Resort Hotel Alex Zermatt

Hotel in Zermatt City Centre, Zermatt

The Alex in the heart of Zermatt is a mountain hut on the outside and a stylish boutique hotel on the inside. It features a superb spa, sports and fitness area and offers free Wi-Fi. Behind the classic chalet building there is an attractive interior of traditional furniture, brocade curtains, velvet pillows, exquisite carving and precious paintings of the Matterhorn. Spa facilities include an indoor pool, 3 massage rooms, separate women’s and men’s saunas, a Finnish sauna, a tepidarium, a sanarium, a massage chair and a tropical shower. A selection of massage and beauty treatments is also available. The fitness room features state-of-the-art equipment, including rowing machines. There are also tennis and squash courts and a grotto swimming pool. Hotel Alex also features a large sun terrace with garden lounge and serves a wide range of grill specialties in its excellent restaurant. There is also an elegant smokers' and whiskey lounge and the Montana Lounge, inviting you to read or have a nice chat.

Resort Hotel Alex Zermatt is located in Zermatt.

This 84 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Private Pool, Fireplace/Heating, Laundry, and several others. This is a 4 star rated property and has over 235 reviews with the average score of 8.4 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 84 Bedrooms Hotel if you want to learn more about this Cabinns.com place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Resort Hotel Alex Zermatt in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Resort Hotel Alex Zermatt”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Bodmenstrasse 12, Zermatt, 3920, Switzerland

Amenities

Pool
Designated Smoking Area
TV
View
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Wine/Champagne
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Breakfast in the room
  • Fruit
  • Kid-friendly buffet
Activities
  • Body scrub
  • Fitness center
  • Spa lounge/Relaxation area
  • Solarium
  • Racquetball
  • Bike tours
  • Fishing
  • Beauty services
  • Manicure
  • Pedicure
  • Indoor pool
  • Facial treatments
  • Fitness classes
  • Steam room
  • Golf course (within 2 miles)
  • Waxing services
  • Badminton equipment
  • Indoor pool (seasonal)
  • Fitness
  • Pool table
  • Personal trainer
  • Ping-pong
  • Tennis equipment
  • Tennis court
  • Spa/Wellness packages
  • Cycling
  • Hiking
  • Playground
  • Locker rooms
  • Spa facilities
  • Massage chair
  • Foot bath
  • Spa
  • Hot tub/Jacuzzi
  • Sauna
  • Skiing
  • Body wrap
  • Turkish/Steam Bath
  • Game room
  • Massage
Entertainment
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
General
  • Heating
  • Safe
  • Smoke-free property
  • Non-smoking rooms
  • Family rooms
  • Elevator
  • Convenience store on site
  • Designated smoking area
Guest Services
  • Room service
  • Private check-in/out
  • Shuttle service
  • Express check-in/out
  • Baggage storage
  • Vending machine (drinks)
  • Tour desk
  • Shuttle service (additional charge)
  • Business center
  • Currency exchange
  • Concierge
  • Packed lunches
  • Daily housekeeping
  • Babysitting/Child services
  • Dry cleaning
  • ATM on site
  • Ironing service
  • Fax/Photocopying
  • Suit press
  • Meeting/Banquet facilities
  • Laundry
  • Shared lounge/TV area
  • Invoice provided
Internet
  • Internet
Outdoors
  • Outdoor furniture
  • Garden
  • Terrace
  • Sun deck
Security/Safety
  • Fire extinguishers
  • Key access
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Physical distancing rules followed
  • Cashless payment available
Skiing
  • Ski storage
  • Ski pass vendor
  • Ski school
Spa
  • Heated pool
  • Beach chairs/Loungers
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note that dogs are not allowed in the restaurant and the breakfast room, please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi.spa/wellness center is closed from 2025-11-21 until 2025-09-28, bar is closed from 2025-11-21 until 2025-09-28, sauna is closed from 2025-11-21 until 2025-09-28, fitness center is closed from 2025-11-21 until 2025-09-28, hot tub/jacuzzi is closed from 2025-11-21 until 2025-09-28

Reviews

Value for money:
8.3
Location:
9.53
Staff:
9.19
Facilities:
8.92
Comfort:
9.21
Cleanliness:
9.17
Stephen
Apr 7, 2025 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Single Room
Room Type: Single
Room Size: 15 m2
1 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Conditioner, Hairdryer, Private bathroom, Bathrobe, Free toiletries, Slippers, Bathtub or shower, Toilet paper, Shower cap, Toilet, Bathtub, Towels, Shampoo

General

Trash cans, Heating, Key access, Hardwood or parquet floors, Safe, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, Radio, TV, Cable channels

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

View

View, Mountain view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow

Pool and Spa

Pool towels
Standard Double Room
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Conditioner, Hairdryer, Private bathroom, Bathrobe, Free toiletries, Slippers, Bathtub or shower, Toilet paper, Shower cap, Toilet, Bathtub, Towels, Shampoo

General

Trash cans, Heating, Key access, Safe, Interconnecting room(s) available, Carpeted, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, Radio, TV, Cable channels

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

View

View, Mountain view

Services

Wake-up service

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow

Pool and Spa

Pool towels
Superior Double Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Conditioner, Hairdryer, Private bathroom, Bathrobe, Free toiletries, Slippers, Bathtub or shower, Toilet paper, Shower cap, Toilet, Bathtub, Towels, Shampoo

General

Trash cans, Heating, Key access, Safe, Interconnecting room(s) available, Carpeted, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, Radio, TV, Cable channels

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

View

View, Mountain view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed, Feather pillow, Sofa bed

Pool and Spa

Pool towels
Luxury Suite
Room Type: Double
Room Size: 65 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Conditioner, Hairdryer, Private bathroom, Bathrobe, Free toiletries, Slippers, Bathtub or shower, Toilet paper, Shower cap, Toilet, Bathtub, Towels, Shampoo

General

Trash cans, Heating, Key access, Hardwood or parquet floors, Safe, Interconnecting room(s) available, Smoke Alarm

Media & Technology

Telephone, DVD player, Flat-screen TV, Radio, CD player, TV, Cable channels

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk, Sofa

View

View, Mountain view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Fold-up bed, Clothes rack, Sofa bed

Pool and Spa

Pool towels
Classic Junior Suite
Room Type: Suite
Room Size: 36 m2
1 Sofa bed Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Body soap, Conditioner, Hairdryer, Private bathroom, Bathrobe, Free toiletries, Slippers, Bathtub or shower, Toilet paper, Shower cap, Toilet, Bathtub, Towels, Shampoo

General

Trash cans, Heating, Key access, Safe, Interconnecting room(s) available, Carpeted, Smoke Alarm

Media & Technology

Telephone, Flat-screen TV, Radio, TV, Cable channels

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk, Sofa

View

View, Mountain view

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Fold-up bed, Clothes rack, Sofa bed

Pool and Spa

Pool towels
Budget Double Room
Room Type: Double
2 Twin bed(s) Bed

FAQ's

Is this Resort Hotel Alex Zermatt pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Resort Hotel Alex Zermatt?

Check-in time for Resort Hotel Alex Zermatt starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Resort Hotel Alex Zermatt have a swimming pool?

Yes, this Resort Hotel Alex Zermatt has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Resort Hotel Alex Zermatt?

Best-rates for the Resort Hotel Alex Zermatt starts from $1,840 per night with includes Sports/Activities, Child Friendly, Pool, TV, Security/Safety, Hot Tub, Oceanfront, Bedding/Linens, Guest Services, Ocean View, Balcony/Terrace, Private Pool, Fireplace/Heating, Laundry, Internet, Business Services, Skiing, Spa, Breakfast, Bar, Toiletries, Designated Smoking Area, Accessibility, Wellness Facilities, Restaurant, Entertainment, View, Transportation/Shuttle with all other facilities. Cabinns™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is Resort Hotel Alex Zermatt a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Resort Hotel Alex Zermatt wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Resort Hotel Alex Zermatt has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Resort Hotel Alex Zermatt?

Based on the information reported by the owner or manager, the Resort Hotel Alex Zermatt indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Resort Hotel Alex Zermatt?

Based on the information reported by the owner or manager, details for the cancellation policy for the Resort Hotel Alex Zermatt are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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