The Retreat | Hotel in Kigali

| 7.0 (6 Reviews) |  1 Bathroom
Kigali Hotel | The Retreat

Hotel in Kigali

Luxury hotel with a full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
The Retreat offers 11 accommodations with private pools and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.


An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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No 5, KN 29 Street, Kigali, Rwanda

Amenities

Air Conditioner
Parking
Pool
TV
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Bidet
  • Shower/tub combination
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Toilet paper
  • Hair dryer
  • Shampoo
  • Soap
  • Free toiletries
  • Bathrobes
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Phone
  • Electrical adapters/chargers
  • Desk
  • Laptop-friendly workspace
  • Private pool
  • Slippers
  • Individually decorated
  • Safe
  • Soundproofing
  • Window screens
  • In-room massage
  • Connecting rooms available
  • Turndown service
Breakfast
  • 24-hour room service
  • Free cooked-to-order breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea maker
  • Free bottled water
  • Electric kettle
  • Minibar
Parking
  • Airport shuttle on request
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
Accessibility
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Ziplining
  • Ecotours
  • Hiking/biking trails
  • Horse riding
  • Outdoor pool
  • Hot tub
  • Art gallery
  • Sauna
  • Full-service spa
  • Playground
  • Fitness center
  • Private picnics
  • Archery
Entertainment
  • Satellite channels
  • 65-inch LED TV
General
  • Meeting rooms - 2
  • Conference space (646 square feet)
  • Front-desk safe
  • Banquet hall
  • French
  • English
  • Smoke-free property
  • Mosquito nets
  • Romance packages available
  • Couples dining
Guest Services
  • Outdoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Highchair
  • Playground
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Multilingual staff
  • Concierge services
  • Dry cleaning service
  • Turndown service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Yard
  • Furnished balcony or patio
Spa
  • Massage - Swedish
  • Massage - deep-tissue
  • Massage - prenatal
  • 3 treatment rooms
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Manicures and pedicures
  • Facials
  • Sauna
  • Body scrubs
  • Spa open daily
  • Aromatherapy
  • Massage - hot stone
  • Massage - sports

Policies

Check-in
Check-in time starts at 2:00 pm early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11 am late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for usd 500.0 per night.
Payment Policy
Airport shuttle fee: usd 45.00 per vehicle (roundtrip) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 500.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

ilan
Feb 17, 2024 08:31:54 PM
Review Score:   10
Summary: Great experience
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Size: 377 square feet m2
1 King Bed
Deluxe Room

General

Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Garden view, Ping - 11, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Superior Room
Room Size: 700 square feet m2
1 King Bed
Superior Room

General

Square meters - 65, Square feet - 700, Number of living rooms 0, Private bathroom, Pool view, Number of bedrooms - 0, Bed count minimum 1, Ping - 20, Bed count maximum 1, Number of bathrooms - 1
Luxury Room
Room Size: 1292 square feet m2
1 King Bed
Luxury Room

General

Square meters - 120, Number of living rooms 0, Private bathroom, Pool view, Number of bedrooms - 0, Ping - 36, Square feet - 1292, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this The Retreat pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Retreat have a swimming pool?

Yes, this The Retreat has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Retreat?

Best-rates for the The Retreat starts from $532 per night with includes Parking, TV, Balcony/Terrace, Security/Safety, Guest Services, Pool, Sports/Activities, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Toiletries, Breakfast, Air Conditioner, Private Pool, Business Services, Spa, Internet, Kitchen, Laundry, Accessibility, Child Friendly, Hot Tub with all other facilities. Cabinns™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is The Retreat a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Retreat wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Retreat has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Retreat?

Based on the information reported by the owner or manager, the The Retreat indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Retreat?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Retreat are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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