The Willows Hotel | Hotel in Chicago

| 8.1 (595 Reviews) |  4 Bathrooms  10 Guests
Lake View East Hotel | The Willows Hotel

Hotel in Lake View East, Chicago

The Willows Hotel is nestled on a tree-lined street in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Free WiFi, 24-hour coffee & tea service, and cozy guest rooms featuring modern amenities are included with every stay at the Willows Hotel. With nearby access to public transport systems, guests at the Willows can easily explore popular city center attractions, including the Steppenwolf Theater and Wrigley Field. The Lincoln Park Zoo along with the scenic Lake Michigan coastline is also only minutes away.

The Willows Hotel is located in Chicago.

This 51 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Air Conditioner, Parking, and several others. This is a 3 star rated property and has over 595 reviews with the average score of 8.1 . Coming to Chicago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 51 Bedrooms Hotel if you want to learn more about this Cabinns.com place in Chicago. These details are authentic, as they are provided by our partner, booking.com.

This The Willows Hotel in Chicago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Willows Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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555 West Surf, Chicago, IL 60657, USA

Amenities

Air Conditioner
Parking
Accessibility
Security/Safety
Sports/Activities
Fireplace/Heating
Bar
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Breakfast
  • Snack bar
  • Wine/Champagne
Parking
  • Parking garage
  • Parking
Activities
  • Movie nights
  • Stand-up comedy
  • Golf course (within 2 miles)
  • Bar crawls
General
  • Elevator
  • Smoke-free property
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Safe
Guest Services
  • Daily housekeeping
  • Fax/Photocopying
  • 24-hour front desk
  • Baggage storage
  • Concierge
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
You must show a valid photo id and credit card upon check-in. please note that all special requests cannot be guaranteed and are subject to availability upon check-in. additional charges may apply, please be advised that charges are applicable for early arrivals. please contact the hotel directly for more details, please note parking fees vary depending on vehicle size. please contact the property directly for more detail, please note that for reservations of 5 rooms or more different policies apply: 50% of the total amount will be charged by the property after the reservation is made, if the reservation is canceled up to 14 days before the arrival date no fees will apply but if canceled later or in case of no show, the total amount will be charged, when booking 4 rooms or more, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.59
Location:
9
Staff:
8.54
Facilities:
7.51
Comfort:
8.16
Cleanliness:
8.17
Patrick
Aug 28, 2025 07:00:00 AM
Review Score:   6
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The staff was friendly and helpful.
Negative: Aiai the smell when you enter moisture moisture That dark carpet in those long long hallways. It’s clean but far from cozy.
Summary: Wasn’t a fan it’s clean good location but so far from cozy.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 26 m2
2 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Carpeted, Trash cans, Iron, Air conditioning, Heating, Fan

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Alarm clock

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation
Executive King Room
Room Type: Double
Room Size: 27 m2
1 King bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Carpeted, Trash cans, Iron, Air conditioning, Heating, Fan

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Alarm clock

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation
Standard Queen Room
Room Type: Double
Room Size: 16 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Carpeted, Trash cans, Iron, Air conditioning, Heating, Fan

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Alarm clock

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation
Small Queen
Room Type: Double
Room Size: 13 m2
1 Queen bed(s) Bed

Food & Drink

Minibar

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

General

Carpeted, Trash cans, Iron, Air conditioning, Heating, Fan

Services

Wake-up service/Alarm clock

Living Area

Desk

Bedroom

Linens, Alarm clock

Kitchen

Wine glasses

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this The Willows Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Willows Hotel?

Check-in time for The Willows Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Willows Hotel have a swimming pool?

No, this The Willows Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Willows Hotel?

Best-rates for the The Willows Hotel starts from $90 per night with includes Sports/Activities, Fireplace/Heating, Bar, Child Friendly, Air Conditioner, Parking, Accessibility, Guest Services, Entertainment, Internet, Security/Safety with all other facilities. Cabinns™ offers a wide range of accommodation options for all types of travelers. Our goal is to match every traveler with their perfect cabin, resort, or rental while providing a comfortable and enjoyable stay.

Is The Willows Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Willows Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Willows Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Willows Hotel?

Based on the information reported by the owner or manager, the The Willows Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Willows Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Willows Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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